The Binance Cryptocurrency Exchange said it has briefly stopped allowing users to withdraw on the platform on Tuesday, due to a problem involving an Amazon Web Services (AWS) data processing center. Other companies in the sector also reported problems.
Binance published on social network X that the looting was suspended “to maintain security” before reporting ten minutes after the looting had been resumed. A Binance spokesman said the withdrawals were suspended for about 23 minutes.
The AWS service panel showed that a “connectivity problem” affected the Tokyo region early in the morning. “The problem has been solved and the service is operating normally,” said an AWS spokesman.
Another cryptocurrency bag, Kucoin, also said it was suffering “temporary interruptions.”
“Our technical team is urgently working on a correction, and the recovery time will be announced separately. Make sure your assets remain safe and all data is intact,” Kucoin said at X.
A Kucoin spokesman said by email that the interruption was due to an AWS power outage that affected the services in the Tokyo Data Center.
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“Some services have already been restored and our team is working together with AWS to recover the total functionality as soon as possible. No assets or user data has been affected,” said the spokesman.
The Mexc Cryptocurrency Exchange said at X that, due to the interruption of AWS, users may have problems, including “abnormal candle charts”, “failure cancellations” and “delays in asset transfers to sight trading”.
“We want to ensure that their MEXC assets remain fully safe. For any losses incurred as a result of this platform problem, we will prepare a compensation plan to properly reimburse affected users,” MEXC said.