May 20, 2024—Genshin Impact announced a significant change for its US players. Starting from June 3, 2024, at 00:00 (UTC-4), the price display for purchasing items related to the game and its cloud services will be updated on the official website’s Top-Up Center and PC platform. This change will affect Genshin Impact and Genshin Impact · Cloud.
The new display will show the base price of each item, along with any associated taxes and fees. This update is in accordance with US market policies and tax regulations, which require consumers to be charged sales tax based on their state or region.
Why the Change?
The US has specific tax collection regulations that vary by state. These laws stipulate that consumers must pay a certain percentage of sales tax on purchased items. The percentage depends on where they live. The new price display aims to make these charges clear to players at the time of purchase.
How It Affects Players
For Genshin Impact players in the US, this means a more transparent buying process. When you buy an item, you will see not just the item’s base price but also the total cost including taxes and fees. This change is designed to help players understand the full cost upfront, avoiding surprises later.
If you have any questions about your specific tax rates, you should check your local tax regulations or contact your local tax authorities for detailed information.
Customer Support and Feedback
Genshin Impact encourages players to reach out if they need help or have questions. For assistance, you can contact Customer Service. To do this, send feedback through the in-game Paimon Menu. Go to Feedback > Send Feedback. Alternatively, you can email [email protected].
Dear Traveler,
In accordance with US market policies, we will be updating the price display of purchasing items related to game and cloud services on the official website’s Top-Up Center and PC (including Genshin Impact · Cloud) in the United States on June 3, 2024 00:00 (UTC-4).… pic.twitter.com/FULebxwpWd— Genshin Impact (@GenshinImpact) May 20, 2024
Additional Information
Genshin Impact, developed by miHoYo, is a popular open-world action role-playing game. It has a large player base in the United States. The game is known for its immersive world, character design, and frequent updates.
In recent months, there have been discussions about how digital platforms display prices. Transparency in pricing is becoming more important to consumers. This move by Genshin Impact aligns with broader trends in the industry. Other companies have also started showing taxes and fees upfront to comply with regulations and improve user experience.
Community Reactions
The community’s reaction to this announcement has been mixed. Some players appreciate the transparency. They feel it’s helpful to see the total cost before making a purchase. Others are concerned about the higher total prices they will see with taxes included.
One player commented on the announcement: “It’s good to know what I’m paying upfront, but seeing the higher price might make me think twice before buying.”
Another player said: “I understand why they are doing it. It’s just part of living in the US. Taxes are everywhere.”